Privacy Policy

New Braunfels Pool Care LLC ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide when you contact us, request a quote, or use our website.

Information We Collect

When you contact us by phone, text, or web form, we collect the information you provide: name, phone number, email address, service address, pool type, and the nature of the pool service or repair you need. We do not collect more than is necessary to schedule service for you.

How We Use Information

We use the information you provide to: schedule a pool service visit at your address; provide you a quote; follow up after service; and meet legal or insurance requirements. We do not sell your personal information.

SMS / Text Messages

If you text us, you'll receive replies from our local customer care team related to your service request. Standard message and data rates may apply. Reply STOP to opt out at any time.

Cookies and Analytics

This website may use standard analytics tools (such as Google Analytics) to understand how visitors use the site. These tools collect anonymous usage data and do not personally identify you. You can opt out via your browser settings.

Your Rights

You can request access to, correction of, or deletion of personal information we hold about you by contacting [email protected].

Contact

Questions about this policy? Contact [email protected] or call (830) 326-5855.